Resolve Timecard Exceptions - Hourly Timecard

Common Exceptions and Visual Indicators

Although the configured exceptions vary by company, the following are common exceptions with their visual indicators.

Visual IndicatorDescription
Red solid There is a missed in or out punch.
Red triangle with red exclamation point Action is required for an exception on this day.
Red bar with white horizontal line near top A system generated exception. Depending on the configuration, the system might automatically add an auto-resolved pay code to the timecard if an exception occurs because of missing time, such as a late punch or absence.
Green bar with green check mark A manager marks an exception as reviewed or justifies a missing time exception.
Red bar with two horizontal white lines An employee justifies a missing time exception.
Red bar with diagonal white lines There is more than one exception. The color reflects the most severe state of all exceptions, and the white lines are diagonal.
Blue bar with white horizontal lines An absence has been excused.
Purple bar with one diagonal white line An exception or punch is system generated.
Two vertical blues lines Holiday exceptions.

Mark Exceptions as Reviewed

You can mark an exception as reviewed to show that you know about the exception but have decided to take no further action.

Navigation:Main Menu > Time > Timecards

  1. Right-click on the exception indicator corresponding to the exception.
  2. Select Mark as Reviewed.
    The color of the exception changes to green and the Mark as Reviewed button changes to Unmark as Reviewed, which you can use if you change your mind.

Add Comments to an Exception

Comments are short, predefined descriptions that you can add to exceptions.

Navigation:Main Menu > Time > Timecards

  1. Select and right-click the exception, then select Comments.
  2. On the Comments panel:
    • If there are multiple events in a single cell, the Comment On drop-down list appears. Select an event from the list, for example, a cell that has an unscheduled punch identifies two events: punch, and unscheduled.
    • Select a comment from the Select a Comment drop-down list. You can also enter some letters to search for a comment.
    • If needed, add a note at the Type a note (optional) box.
    • Optionally, select Add Another Note, enter a note in the text box and then select Add.
  3. When finished, select Apply and then select Save.
  4. The Comments icon in the punch or paycode cell indicates that a comment was added.

Absence Exceptions Resolution

An absence indicates whether an employee was not at work on a particular day.

There are two types of absence:
  • Excused Absence - an absence that was planned and approved.
  • Unexcused Absence - an absence that was not planned and approved.

The Absence column identifies absence exceptions. Adding a paycode is a way to resolve unexcused absence exceptions.

Add or Edit a Paycode

You can resolve unexcused absence exceptions by adding a paycode.

Navigation:Main Menu > Time > Timecards

  1. On the timecard grid, from a Paycode drop-down list, select a paycode.

    To add a paycode on the same day that has a punch, select the Add Row icon and enter the paycode on the new row.

  2. Enter the number of hours as a positive or negative amount in the Amount column. For example, 8 hours or -8 hours, as necessary.
  3. Select Save.