Enable Time Management in the UKG Pro Mobile App

Time Management can be added to the UKG Pro mobile app. This functionality gives you control over the type of actions you allow your employees to take within the mobile app.

For example, you can permit your teams to enter time via a clock mechanism, request time off, and approve pending time off requests. This job aid explains the security and the steps required to make this functionality available.

Configure Mobile App Access Rights in UKG Pro

The ability for employees to clock in and out and to request time off via a mobile device is controlled by the options selected on the Mobile App Access Rights page in UKG Pro.

Although you may have already configured mobile app access rights, you still need to ensure the appropriate Time Management options are selected.

Navigation:Menu > System Configuration > Security > Role Administration

Select Search.
Select "Employee" access group, or the group to give access to.
Select the Mobile App Access Rights tab.

Note The options available may vary depending on your configuration and the product keys registered.
If you want the selected group to view time off requests in the mobile app, be sure to select the appropriate access rights next to Inbox Requests.
Expand Myself and then expand Time Management. Select the applicable options:
- Time Off – When View is selected for this option, employees assigned to the selected role can view time off requests in Time Management. If Edit is selected, employees can create time off requests in Time Management.
- Time Clock – When View is selected for this option, employees assigned to the selected role can punch in and out and complete a transfer to available groups in Time Management.
- Timesheets – When View is selected for this option, employees assigned to the selected role can view their own timesheets. If Edit is selected, those assigned to the employee role can edit and submit their timesheets for approval.
  If Time Management is expanded under My Team - as Manager or My Team - as Employee Admin, then the View selection next to the Timesheets option enables managers to view timesheets for their assigned employees. The Edit selection enables managers to edit and approve employee timesheets.
Select Save.

Enable Mobile Web Service Information in UKG Pro

The mobile web service URL must be configured, which may have been completed during the activation phase.

Important If the URL was not configured during the activation phase, please open a support case via the UKG Community for assistance.

Navigation:Menu > System Configuration > Time Management Setup > Integration Configuration

Select Edit.
In the Mobile Web Service section, confirm that the Web Service URL field contains your unique web service URL.
Optional: Enter the user name, password, device ID, and number of days to renewal. If you previously had the mobile web service enabled, these fields are already completed.
Select Save.

Configure the Mobile App in Time Management

The mobile app can be self-configured from a single page in Time Management.

Navigation:Configuration > Available Configuration

Select Activate Now next to the Enable Mobile Functionality option.
On the Configuration page, select the necessary options for each desired access group. The checkboxes are only available for functionality relevant to the listed access group. If you previously configured mobile time groups, you do not need to select any options for them.
Select Save.

Authenticate the Integration in UKG Pro

The authentication status must be reauthorized in order for time off requests to be visible in the mobile app.

Navigation:Menu > System Configuration > Time Management Setup > Integration Status

At the Authentication Status section, select Re-Authorize.
At the Service Status section, select Sync Now.
Refresh the page until you see an update. After the reauthorization is completed, the status changes to "SUCCESS."

Employee Use of Time Management Through the Mobile App

After the mobile app is enabled and mobile app access rights have been granted, employees using a mobile device can clock in and out, transfer, submit timesheets, and request time off.

When employees select the Punch button, a punch record is sent to Time Management and a confirmation message appears to the employees.

Employees can also initiate a transfer using any of the organization levels configured within Time Management and accessible by the assigned access group. When employees select the Transfer button, the group selections appear. After employees make their selections and select Transfer, the transaction is recorded and a confirmation message appears.

In the Recent Activity section, employees can view details about the current day's time punches or transfers as well as two prior working days. The most recent activity appears at the top of the list. When a clock is selected in this section, the Punch Details page appears. This page shows the clock type, clock time, labor metrics associated with the clock, and GPS map coordinates recorded.

Manager Use of Time Management Through the Mobile App

Managers can edit and approve timesheets and act on pending time off requests for their employees.

On the Pending Requests page (Team Time Off > VIEW ALL link), supervisors and administrators have a few options:

Select and act on pending time off requests.
Use the filter to select employee requests for their direct reports only instead of all employees to which they have access. (From the filter, select All or the name of the direct report.)

Pending Requests page in mobile app with a callout box around the supervisor filter icon.

The Inbox at the bottom of the screen shows the number of time off requests a manager needs to act upon. The manager selects the Inbox and may approve or deny pending requests.

For information on tracking and reporting clock activity, refer to the Configure Geo-Fences for Time Management job aid in the UKG Community Library.

Notifications Through the Mobile App

Notifications for UKG Pro, including Time Management, can be enabled.

To enable notifications, select Menu at the bottom banner of the mobile app. Select Settings and then Notifications.

This document and all information contained herein are provided to you "AS IS" and UKG Inc. and its affiliates (collectively "UKG") make no representation or warranties with respect to the accuracy, reliability, or completeness of this document, and UKG specifically disclaims all warranties, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. The information in this document is subject to change without notice. The document and its content are confidential information of UKG and may not be disseminated to any third party. No part of this document or its content may be reproduced in any form or by any means or stored in a database or retrieval system without the prior written authorization of UKG. Nothing herein constitutes legal, tax, or other professional advice. All legal, tax, or other questions or concerns should be directed to your legal counsel, tax consultant, or other professional advisor. All company, organization, person, and event references are fictional. Any resemblance to actual companies, organizations, persons, and events is entirely coincidental.