Configure Launch and UKG Pro Integration

Automatic Launch Integration

UKG Launch can interface with UKG Pro, enabling users to load employee data directly into UKG Pro and display UKG Pro values for some fields. 

Note The integration between Launch and UKG Pro happens automatically, but can also be completed manually.

After entering an AR number, Launch automatically retrieves customer integration settings from UKG Pro, enabling you to complete the project creation process.

For more information on project creation, refer to the Create a New Project and Request Project Access job aid.

Manually Configure Launch Integration

If the service that connects Launch with UKG Pro is temporarily unavailable, you can populate the necessary fields to manually establish the integration.

  1. From the Project Home page, select the Gear icon.
  2. From the Project Settings page, complete the following fields: SQL Server, SQL Database, Site ID, and Customer API Key fields.
    Shows the Project Settings page with the required fields highlighted.
  3. To find the SQL field data, log in to ISS Portal (ITG) and complete the following steps:
    1. Select the Support tab, and select a customer from the Customer List.
    2. From the Installations page, retrieve the SQL Server and SQL Database data.
      Shows the ITG Portal with the Server and Database fields highlighted.
  4. The Site ID is a unique ID stored in SQL that is specific to your customer. To obtain the Site ID, run the following SQL query:
    Select stlValue as 'Site ID' 
    From vw_RBsSiteValues 
    Where StlCode = 'SiteID'
    Tip If you are unfamiliar with SQL Server, ask a technical consultant to help obtain a Site ID for your project.
  5. To obtain the Customer API Key, in UKG Pro navigate to: Menu > System Configuration > Service Account Administration.
    Shoes the Customer API Key highlighted on the Service Account Administration page.
    The API key appears on the Service Account Administration page.

Configure the Service Account

Complete the following steps to configure the new Service Account in UKG Pro:

Navigation:Menu > System Configuration > Security > Service Account Administration

  1. From the Service Account Administration page, select Add.
  2. From the Add/Change Service Account page, enter a information in the User name and E-mail fields.
  3. In the Web Service Grid, check all the boxes for Launch Integration Web Service.
    Shows the required fields highlighted to add a new service account for Launch.
  4. Select Save.
    A dialog box displays a password that is automatically generated.
  5. Copy and save the password.
  6. In Launch, from a project, select the Gear icon.
  7. From the Project Settings page, enter the Username and password information.
    Shows the Account fields highlighted in Project Settings

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