Make Open Enrollment Elections

Open Enrollment Period and Election Process

Open Enrollment is a period during the calendar year when employees can make additions or changes to their benefit plans.

The Open Enrollment session is configured by the Benefits Administrator in UKG Pro Benefits. Once configured, employees can review, elect, and submit benefit choices during the Open Enrollment session. For example, employees may change health care, life insurance, and short-term disability coverage for themselves and eligible family members.

Before beginning the process of electing benefits, employees can take steps to prepare for an Open Enrollment session, including the following:

  • Read benefit plan information and plan your benefit choices ahead of time to make sure enough time is available to complete the process. Contact your organization’s Benefits or Human Resources Administrator with any questions.
  • Review and update your contacts, including beneficiary and dependent names, dates of birth, and Social Security Numbers in UKG Pro (Menu > Myself > Personal > Contacts), as needed. Dependents or beneficiaries may be considered eligible for enrollment in benefit plans.
  • Gather required documents that may be required as part of an election and upload the information to UKG Pro (Menu > Myself > Documents)

Upload Required Documents for Enrollment Elections

Depending on the type of elections an employee makes, one or more documents may be required in order for the Benefits Administrator to complete the enrollment.

Employees can upload the required documents to UKG Pro, which may include birth certificates, marriage licenses, adoption papers, divorce decrees, and death certificates. 

Navigation:Menu > Myself > Documents

  1. From the Documents page, select Add.
  2. Select Upload. After the document is uploaded, it is included on the Employee Documents page.
  3. Select Save.

Select an Open Enrollment Session

Employees can select a session and view the following session details on the Open Enrollment page.

  • Session description
  • Session open date, which is the first day that employees can make elections
  • Session close date, which is the last day that employees can make elections
  • Status (Not Started, Open, Closed)
  • Date last modified

Open Enrollment Session Configuration

Your Benefits Administrator configures the company's Open Enrollment session, including when the session starts and ends, the plans included in the session, and the enrollment information you must provide.

If your session is configured to allow you to stay enrolled in current benefit plans without manually selecting each benefit, an Open Enrollment pop-up window appears to choose an option. You can select the option to make new elections or select the option to stay enrolled in your current benefit plan. The option, Stay Enrolled in Current Benefit Plans, appears only if a benefit status is designated as Not Started. If an Open Enrollment session is reopened, and was already completed via passive enrollment, you need to complete a new election.
Important If you select the option, Stay Enrolled in Current Benefit Plans, you are electing a passive enrollment, which bypasses all other election options and opens the Confirmation page immediately.

Depending on your company configuration, after you select Submit for your benefit elections, you can access and change elections until the Open Enrollment session is closed. When you access an election you've already submitted, the Confirmation page appears with a Modify Elections option.

Navigation:Menu > Myself > Open Enrollment

From the Open Enrollment page, select the Description link of the applicable open enrollment session.
  • If passive enrollment is configured for the plan, the Open Enrollment page displays with the option to make a new election, or stay enrolled in the current benefit plan.
    • If you select to make a new election, the About Open Enrollment page appears.
    • If you select to stay enrolled in your current benefit plan, the Confirmation page appears.
  • If passive enrollment is not configured for the plan, the About Open Enrollment page appears.

Enter Open Enrollment Information

The About Open Enrollments page is the starting point for completing your Open Enrollment elections. A welcome message displays information applicable to this session. The Draft button allows you to enter and save information to continue the election at a later time. The About Open Enrollment page may also display the number of days remaining in the session.

Navigation:Menu > Myself > Open Enrollment

  1. From the About Open Enrollment page, review the Open Enrollment session information.
  2. Select Next. The Verify Beneficiary and Dependent Information page appears.

Verify Beneficiaries and Dependents

Verify information for employees' beneficiaries and dependents on the Verify Beneficiary and Dependent Information page. This page includes summary information for each contact name, relationship, and designation.

Tip If you are unable to add or change information on this page, or do not have an Add, Edit, or Delete button available to you, it may be due to your company's configuration. Contact your company's system administrator for more details.
  1. From the Verify Beneficiary and Dependent Information page, review the summary information to ensure it is accurate.
  2. Update information by completing one of the following using the Add/Change contact page.
    • Select the Name link and then select Edit to update existing beneficiary or dependent information.
    • To add a beneficiary or dependent, select Add.
  3. Select Save.
  4. Select Next.
    Life Event Verfiy Beneficiary and Dependent Information
    (Select to play, and again to stop.)

Enroll in a Plan

Depending on the benefit plan and deduction/benefit type, you may select one or more benefit plans. The Current Plan section displays deduction/benefit plans in which you are enrolled for the deduction/benefit type as of the current system date.

The Steps section displays the About Life Events or About Open Enrollment and Confirm Your Changes steps. A Verify Beneficiary and Dependent Information step also appears, if applicable. In cases where only a single plan can be selected for the deduction/benefit type, all plans appear on one Select a Plan page. When multiple plans can be selected for the deduction/benefit type, each plan appears on a separate page. You must select or decline each plan. For example, for the Flexible Spending Account plan type, you may select or decline dependent care or health care.

Evidence of insurability (EOI) may be required for life insurance plans. A message appears stating that evidence of insurability is required for amounts surpassing the amount the company has configured as the guaranteed issue amount for a particular plan. The maximum benefit amount that can be elected appears.

Based on the valid dependent relationships configured by your company for the Open Enrollment plan, only those dependents who match the relationship configured for the plan will appear for enrollment. For example, while you may have "spouse", "child", and "brother" configured as dependents in your contacts, the plan you are enrolling in may only have spouse and child configured as valid dependent relationships for plan enrollment.

If the plan includes benefit options, the options may be displayed in alphabetical order or by employee option cost in ascending order, depending on your company configuration.

Navigation:Menu > Myself > Open Enrollment

  1. From the Open Enrollment page, select a session.
  2. Select or decline plan.
    Note

    Select Draft to enter and save information and continue the election entries later. When you return to complete your elections, the About Life Events or About Open Enrollment page appears.

  3. Depending on how the deduction/benefit plans are configured, additional fields may appear. Complete the following:
    • Enter a flat amount or percent, if applicable. UKG Pro displays an amount based on the plan configuration as well as employee pay frequency.
    • Select a benefit option such as employee only, employee plus one, or family, if applicable. Enter additional required information (for example, you may need to enroll dependents and enter dependent information).
    • Enter additional information.
      • For a medical plan type, you may be required to enter physician information.
      • For a flexible spending plan type, you may be required to enter an annual contribution. Once the limit is reached, the deduction is stopped.
      • For a life insurance plan, you must elect a benefit amount. Based on your company's configuration , you may need to enter a calculation rate, percentage, or flat amount.
        Note The maximum benefit amount, how the benefit amount is calculated, and the cost per pay is displayed. If you elect an amount that requires evidence of insurability, a message appears. Evidence of insurability requires that you provide medical information for review and approval before the benefit amount you elected becomes effective. Your coverage amount may be adjusted until EOI is approved and the per pay deduction cost of the adjusted coverage will display. For details, contact your Benefits Administrator.
      • For a plan configuration with beneficiaries, you may be required to enroll applicable beneficiary information as well as percentages for primary and secondary beneficiaries.
    Note

    If you are assigning multiple beneficiaries, ensure that the sum of percentages in each column equal 100. Primary beneficiaries must total 100%; secondary beneficiaries must total 100%.

    Depending on the plan configuration, when you decline a plan, you may be required to enter a decline reason. A disclaimer message may appear.

  4. Select the dependents to be enrolled in the plan.
  5. Confirm or enter each dependant’s Social Security Number, data of birth, and gender.
  6. Select Next.

Review and Submit Elections

Review the election information on the Confirm Your Changes page. This page contains personal information as well as the selected and declined benefits. You can compare current benefits to the newly selected benefits. Selected plan details may include covered family members, pay period cost, and beneficiaries.

  1. From the Confirm Your Changes page, review the selected and declined benefit type and plan details including covered family members, plan beneficiaries, and cost information.
  2. Return to the applicable page to complete changes, as needed.
  3. Select Draft to continue the election at a later time or select Submit to complete your elections now. If you select Submit, you cannot make any changes without the assistance of your Benefits Administrator.
  4. Select OK, the Confirmation page appears.
  5. Select Print to print a summary of your elections.
  6. Select Close.

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