Process Third Party Import Transactions
Third Party Time Clock Import
The Third Party Time Clock Import feature is used to import third party payments and process off-cycle payrolls with post-only checks.
This feature is useful for quick and efficient quarterly or year-end reporting. For example, recording stock option transactions and updating employee check history can be completed using this time clock import.
The Third Party Time Clock Import templates are system delivered and must be used with the Third Party Payment Import payroll model. Note that third party import files can only be imported through UKG Pro Portal.
The Third Party Time Clock Import feature uses the system delivered payroll model to import third party payments and process off-cycle payrolls for post-only payments. This model must be assigned to an Off-Cycle Payroll and is not available for Regular Pay processing. It also does not include creating batches or check printing processes and it cannot be edited.
These are important guidelines to note prior to importing and posting a Third Party Time Clock Import file:
- An earning value and a tax value are required in the same file (greater than zero dollars).
- The file does not allow multiple rows for the same check; one row in the file corresponds to one check.
- The check created contains only the imported data from the file including taxes. No auto-paid earnings or deductions are included in the check.
- The imported tax amounts are not editable and cannot not be recalculated.
Configure Third Party Import Templates
Third Party Import templates can be configured to import third party employee payments.
Two system delivered Time Clock Import Templates are available:
- Third Party Payment Single Earnings
- Third Party Payment Multiple Earnings
The templates are available to view and edit from UKG Pro backoffice, however the payroll import process can only be done via the UKG Pro Portal. The import template is created and maintained from the Time Clock Import Template setup table.
Third Party Payment Single Earning Example
Use an Excel File with specific column information according to your Third Party Payment Single Earnings template. Validation errors may occur when saving your import template.
Below is an example of a time import Excel file using the Third Party Payment Single Earnings template:
When configuring your own template, you may see the below errors when attempting to save:
This error is caused when the General Tab is set to include Third Party Post Only Import and the target fields for tax-related items or check numbers are NOT part of the template.
This error is caused when the General Tab is NOT set to include Third Party Post Only Import and the target fields for tax-related items or check numbers are part of the template.
Import, Validate, and Post Payment for Third Party Time Clock Import File
You can import time clock data from a third party, and then validate the data and post payments.
Third Party Time Clock Import Troubleshooting
When importing a Third Party Time Clock Import file, imported records are validated. If there is an exception, exception messages may appear.
Exception Message | To Resolve |
---|---|
To import taxes, earnings must be included in the same file. | In order to import taxes each check must also include an earnings. To correct, update the import file to include one or more earnings for the check associated with this tax value. |
Taxes are required for third party post only transactions. | Third party import transactions must include taxes. To correct, update the import file to include one or more taxes for the check associated with this earning. |
Tax value is not assigned to the employee. | The data value does not exist as a tax assigned to the employee. To correct, update the value imported or, if applicable, add the tax value via My Team or Employee Admin > My Employees > Taxes > Work Location. |
Calculation rule for earning is not eligible for third party post only transaction. | The calculation rule for the earning is not eligible for this import template. Imported earnings must have a Flat Amount calculation method. To correct, update the calculation rule for the earning to Flat Amount. |
Taxes must be associated with an earnings amount greater than zero. | Imported taxes must have an earnings amount greater than zero. To correct, add an earnings and amount greater than zero dollars to the import file or update the import file data value amount to be greater than zero dollars. |
Employee has duplicate tax values on same check. | Employee has duplicate tax values on the same check. To correct, remove duplicate tax values from the check and if appropriate update the tax amount. Ensure each tax value is included only once per transaction. |
Multiple check numbers are not allowed on the same check. | Multiple check numbers cannot be used on the same check. To correct, update the import file to contain one check number per transaction. |
Multiple pay dates are not allowed on the same check. | More than one pay date is not allowed for the same check. To correct, update the file to contain one pay date per transaction. |
Check number is required for post only checks. | Check number is required for third party post only transactions (post only checks). To correct, add the check number to the import file for the transaction. |
Employer taxes cannot be imported. | Employer taxes are not supported at this time. To correct, remove all employer taxes from the imported file. |
Canadian tax deductions are not supported for third party post only transactions. | Canadian taxes are not supported for third party post only transactions at this time. To correct, remove all Canadian tax deductions and associated amounts from the imported file. |
Canadian earnings are not supported for third party post only transactions. | Canadian earnings are not supported for third party post only transactions at this time. To correct, remove all Canadian earnings and associated amounts from the imported file. |
Canadian deductions are not supported for third party post only transactions. | Canadian deductions are not supported for third party post only transactions at this time. To correct, remove all Canadian deductions and associated amounts from the imported file. |
Valid earnings but there is an exception associated with the same check. | The earnings are valid and does not require correction. However, there is an exception associated with the same check as the earning and the entire check was not imported. To correct, update associated exceptions in the file and import the file again. |
Deduction is valid but there is an exception associated with the same check. | The deductions are valid and does not require correction. However, there is an exception associated with the same check as the deduction and the entire check was not imported. To resolve, update associated exceptions in the file and import the file again. |
Tax value is valid but there is an exception associated with the same check. | The tax value is valid and does not require correction. However, there is an exception associated with the same check as the tax and the entire check was not imported. To resolve, update associated exceptions in the file and import the file again. |
Invalid pay date for third party post only transactions. | The Pay date for the third party post only check is invalid. To correct, update the imported pay date to be within two days of the current date or within two days of the prior quarter end date. |
Deductions must be associated with an earnings amount greater than zero. | Imported deductions must be associated with an earnings amount greater than zero. To correct, add an earnings and amount greater than zero dollars to the import file or update the import file data value amount to be greater than zero dollars. |
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