UKG Community Access for Partners

UKG Community for Partners

The UKG Community is a one-stop shop for UKG customers, partners, and U Krewers.

UKG Community members, including partners, can search for product resources and ideas, engage in discussions, and more.

This job aid includes partner-specific information about the UKG Community. For more general information about the UKG Community, review the UKG Community Member Guide.

Register for UKG Community for Partners

To access UKG Community, partners must be registered.

Complete and submit the access form. Depending on your partner type, this form may be referred to as the Onboarding Form or the Contact Survey.
The UKG Partner team reviews the submitted form and provides access based on your business needs.
The level of access may include the following:
- General access to the UKG Community
- Ability to create and interact with cases
- Ability to create and interact with service requests
- Access to Professional Service Automation tools (Partner Gateway, not OpenAir)
- Access to Talent Central Cornerstone LMS
Important Please note that partners cannot complete registration from the UKG Community Login page. If a partner selects Register and enters their Solution ID, the registration process does not complete successfully, and the partner is advised to reach out to our support team for more information. Refer to the How to Contact Partner Support knowledge article for information about contacting support.

Log into UKG Community for Partners

Once you are registered, you receive a confirmation email with instructions to log in.

From the confirmation email, select the link to get started.
The login page appears.
From the login page, enter a new password.

You can now log into the UKG Community and access resources for your user type.

UKG Community Partner Resources

To access Partner Resources from the UKG Community home page, at the Resources section, select Partner Resources.

The UKG Community home page with Partner Resources highlighted.

You can also access Partner Resources from the top navigation bar: Explore > Partner Resources.

The UKG Community top navigation bar with Explore > Partner Resources highlighted.

From the Partner Resources page, you can access the UKG Marketplace, Community Help Resources, Partner Projects, Groups, and Helpful Links. You can select your Partner Type to access relevant resources.

For example, relevant resources for Technology Partners include:

Partner Management Information: includes program overview (process for new partners, key benefits, and requirements), contact survey, and UKG Sales Org Chart
Quick Links: includes the Marketplace link, the UKG Community Leads Manager, UKG Events, DEI&B (Diversity, Equity, Inclusion, and Belonging) Initiatives, and the UKG Developer Hub
Technical Support: includes Integration Development Resources and the UKG Developer Hub
Marketing Resources: includes the Partner Brand Guide and the Marketplace Toolkit
Third-Party Vendor Resources

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