Login As Employee

Log in as Employee

Customers are able to log in to the solution as a specific employee.

You can give users the permission to log in as an employee. Doing so allows them to see what a specific employee would see when they log in. The user requires permissions that enables them to view that employee's data.

Login As Employee Company Setup

Enable Login As Employee capabilities for users in a company.

Navigation:Global Setup > Company Setup

  1. From the Company Setup page, in the Login As Employee section, select the Enable Login As Employee checkbox.
    The Admin employee lookup field appears.
    Note The Login As Employee section may need to be added using Edit Tabs.
  2. In the Admin employee lookup field, select the Select Employees icon.
  3. From the Employee Filters window, select the employee or group of employees to gain access to login as an employee and select Use Filter.
  4. Select Save.

Login As Employee Security Setup

Enable permissions for a user to log in as an employee in their Security Profile.

Navigation:Menu > Admin > Profiles/Policies > Security

  1. From the Company Security Profiles page, select the View/Edit Security Profile icon for the Security Profile.
  2. From the Edit Security Profile page, in the Security Items section, select the Global tab.
  3. In the Company Setup section, select the View checkbox for Login As Employee.
    You can also select the Edit checkbox to allow changes once the the user logs in as an employee.
  4. Select Save.

Login As An Employee From Employee Information

With the correct configuration, a user can log in as a specific employee from the Employee Information page. They can also use any Quicklinks pop up for the employee.

Navigation:Menu > Admin > My Team > Employee Information

From the Employee Information Page, select Login As for the employee.