Contact Your UKG Team

In the UKG Community, case administrators, support administrators, and focal administrators can easily view their named UKG contacts on the My UKG Team page.

To access the My UKG Team page, select My UKG Team from the profile menu. Profile menu with a callout box around the My UKG Team menu item.

The My UKG Team page appears listing your organization's named UKG contact(s). UKG updates this page when these roles are assigned to different individuals.

In order to view and access the My UKG Team menu item and associated page, all of the following must be true:

The user is registered and logged into the UKG Community
The user is a designated case, support, or focal administrator in the UKG Community
The user's customer account is live and UKG contacts have been assigned

The My UKG Team menu item and associated page only appear for live customers that have been assigned a UKG contact.

It is recommended you have at least two administrators in your organization. For instructions on setting up a focal, support, or case administrator, refer to Create and Manage UKG Community Contacts in the Library and the UKG Community Access FAQ (Community > Help > Community Help).

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