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Manage Name Pronunciation in UKG Pro Web and UKG Pro Mobile App

The Name Pronunciation feature provides employees with the ability to phonetically spell out their legal name or, if added, their preferred name. When the feature is configured, a new field, Name Pronunciation, displays on the Employee Summary page, the Name, Address, and Telephone page, and the Employee Directory page in the web portal or the mobile app.

Manage Name Pronunciation in UKG Pro Web and UKG Pro Mobile App

Name Pronunciation Overview

To promote inclusion, employers can make it easy for employees to learn how to pronounce their teammates' legal or preferred name by enabling the Name Pronunciation feature for UKG Pro Web and the UKG Pro mobile app.

When the feature is configured, employees with permission can update the phonetic spelling of their name using the Name Pronunciation field, which displays on the:
  • Employee Summary page
  • Name, Address, and Telephone page
  • Employee Directory page

Configure Name Pronunciation Web Access Rights

A system administrator must configure the web access rights for the name pronunciation feature.

Navigation:Menu > System Configuration > Security > Role Administration > select role > Web Access Rights

  1. To enable phonetic spelling for employees, go to Myself > Personal > Name, Address, and Telephone > Name Pronunciation.
  2. For Name Phonetic Spelling, select the View and Add boxes.
  3. Select Save.

Configure Name Pronunciation Mobile App Access Rights

A system administrator must configure the mobile app access rights for the name pronunciation feature.

Navigation:Menu > System Configuration > Security > Role Administration > select a role > Mobile App Access Rights

  1. To enable phonetic spelling:
    • For employees, go to Myself > Profile > Name Pronunciation
    • For managers, go to My Team - As Manager > Employee Personal Profile > Employee Name, Address, and Phone Numbers > Name Pronunciation
    • For administrators, go to My Team - As Employee Admin > Employee Personal Profile > Employee Name, Address, and Phone Numbers > Name Pronunciation
  2. For Name Phonetic Spelling, select the View and Add boxes.
  3. Select Save.

Add Phonetic Spelling in UKG Pro Web

Employees with permission can update the phonetic spelling of their name in UKG Pro web.

Validations are applied to the phonetic spelling fields:
  • 100-character limit
  • Must begin and end with a letter
  • Must contain only letters, hyphens, and spaces
  • Must not separate letters by more than one non-letter character

Preview the phonetic spelling in the Preview field.

Navigation:Menu > Myself > Personal > Name, Address, and Telephone > Edit

  1. Enter Phonetic First or Preferred Name.
  2. Enter Phonetic Last Name.
  3. Select Save.First and Last Name Pronunciation Fields
    Note Workflow approvals are respected: if the Change Name, Address, or Telephone business process is configured, changes to phonetic spelling must be approved.

Add Phonetic Spelling in the Mobile App

Employees can update the phonetic spelling of their name in the UKG Pro mobile app.

Validations are applied to the phonetic spelling fields:
  • 100-character limit
  • Must begin and end with a letter
  • Must contain only letters, hyphens, and spaces
  • Must not separate letters by more than one non-letter character

Preview the phonetic spelling in the Preview field.

Navigation:Menu > Profile

  1. In the Name Pronunciation section, select Add.
  2. Select one of the pre-created phonetic spelling options or enter a phonetic spelling. Some names may not have pre-created phonetic spelling options.
  3. Select Submit.Name Pronunciation Preference Selection
    Note Workflow approvals are respected: if the Change Name, Address, or Telephone business process is configured, changes to phonetic spelling must be approved.