Candidate Email Addresses in Recruiting and in UKG Pro

External Candidate Sync from Recruiting to UKG Pro

Recruiting identifies candidate user accounts by email address. Each external candidate's user account on your job boards has an email address associated with it.

When you hire an external candidate, the email address from their Recruiting job board account becomes the alternate email address in their UKG Pro employee record.

Internal Candidate Sync from UKG Pro to Recruiting

Employees in UKG Pro can have a primary email address and an alternate email address. Normally, the primary stores the employee's company email address and the alternate stores an external email address.

Employees can access your internal job board directly from UKG Pro (Menu > Myself > My Company > View Opportunities). The employee is automatically signed in to the job board. On the employee's Presence page, the name, email address, and postal address are taken from their employee record in UKG Pro, if applicable.

When creating a job board account from an employee record:

• Recruiting uses the primary email address if applicable.
• If the employee record has no primary email address, Recruiting uses the alternate email address if applicable.
• If the employee record has no primary or alternate email address, Recruiting creates the job board account with no email address. To add an email address, the employee can edit their contact information on their My Presence page.