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UKG Kronos Community Support

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Online Product Help

During this community downtime, these online product help resources are still available:

Non-Urgent Cases

If your support request is not urgent, please consider waiting for the new UKG Community to go live and open your case there. We expect to be online betwen May 16-19.

High Priority Cases

If you need urgent assistance with your UKG Kronos solution, please call the applicable number below for your geographic region to open a high-priority case.

Visit UKG Support Policies for more information.

United States or Canada

8:00 a.m. - 8:00 p.m. local time

+1 (800) 394-4357
+1 (978) 947-7989


8:00 a.m. - 8:00 p.m. local time

+1 (800) 811 492


8:00 a.m. - 8:00 p.m. UK time

00800 3944 3578
+44 118 978 8009


9:00 a.m. - 6:00 p.m. local time

+91 80 4680 9202

Mexico or South America

9:00 a.m. - 6:00 p.m. Mexico Central Standard Time

+52 55 4169 4005

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