First things first — get connected in Community
Once in UKG Community, you'll have access to training, knowledge articles, product information, online peer discussions, networking groups, and, when you need it, access to your support team.
Get up to speed quickly with these fundamental resources
Explore the Learn About UKG Pro WFM page in Community to access a treasure trove of resources designed to quickly boost your knowledge, helping you get up to speed in no time.
Visit the Learn About UKG Pro WFM page to:
- Use the Library for documentation, upcoming events, and more
- Stay informed with UKG Pro WFM release information
- Explore mobile resources for administrators
- Prepare for a successful year-end
- Participate in discussion groups, access learning materials, and more
Jumpstart your knowledge with Training
UKG Pro WFM works best for you and your people when you're confident using it. Our training and educational resources are designed to improve your skills and increase your comfort level with various features and functionality.
Put UKG Pro WFM to work for you
Here are a few of our favorite courses to help you get started. To access these courses, you can click below or go to the Learn About UKG Pro WFM page. From there, click on Training Overview > University > Training > Courses, then search for the course by its name and language to see the available options.
Foundations and Concepts:
- Admin Tasks and Outcomes: Business Structures
- Dataviews: Adminisration
- Dataviews: Charts and Tiles
- UKG Pro Workforce Management: Navigation for Administrators
- Administrator Tasks and Outcomes: Timekeeping
Using Basic Schedules:
Solution Maintenance:
- Administration Essentials: Timekeeping User Access
- Administration Essentials: Timekeeping Pay Rules
- Administration Essentials: Business Structure
- Administration Essentials: Dataviews
Reporting:
- Administration Essentials: Basic Report Scheduling
- Administration Essentials: Advanced Report Formatting Techniques
You can also refer to the UKG Pro Workforce Management Course Catalog to explore all our training opportunities.
Your Partner for Life Resources
Get an introduction to the teams and resources available to help you achieve success with your solution.
UKG Pro WFM New Administrator Checklist
Our checklist guides new UKG Pro WFM administrators to resources that can help them.
Join the UKG Pro WFM Discussion Group
Connect with peers and product experts and keep up with all things related to your solutions.
User Adoption Toolkits
Browse through our Adoption Toolkits to get acclimated with your UKG Pro solutions.
UKG Support Model Overview
Learn how our customer-centric support model works.
Support Quick Reference Guide
Our Community Quick Reference Guide provides invaluable support information.
UKG Service Request Customer Resources
Helpful resources that break down Service Requests and what you need to know.
UKG Pro WFM Trust Site
Monitor the status and subscribe to receive critical communications about your solution.
Quickly get up to speed with these resources: