First things first — get connected in Community
Once in UKG Community, you'll have access to training, knowledge articles, product information, online peer discussions, networking groups, and, when you need it, access to your support team.
Get up to speed quickly with these fundamental resources
Explore the Learn About UKG Pro WFM page in Community to access a treasure trove of resources designed to quickly boost your knowledge, helping you get up to speed in no time.
Visit the Learn About UKG Pro WFM page to:
- Use the Library for documentation, upcoming events, and more
- Stay informed with UKG Pro WFM release information
- Explore mobile resources for administrators
- Prepare for a successful year-end
- Participate in discussion groups, access learning materials, and more
Jumpstart your knowledge with Training
UKG Pro WFM works best for you and your people when you're confident using it. Our training and educational resources are designed to improve your skills and increase your comfort level with various features and functionality.
Put UKG Pro WFM to work for you
Explore the UKG Training Pathfinder to hand-pick your training path based on the UKG solutions your organization is subscribed to. Once you select the products on which you would like to receive training, you will be able to select the individual courses you want to take.
To access Training Pathfinder courses, go to the Learn About UKG Pro WFM and navigate to Training > Create your training path.
Courses are available in various formats and languages to meet your needs, including many specifically for Canada in English and French.
To explore all of our training opportunities, refer to the UKG Pro and Pro Workforce Management Course Catalog.
Your Partner for Life Resources
Get an introduction to the teams and resources available to help you achieve success with your solution.
UKG Pro WFM New Administrator Checklist
Our checklist guides new UKG Pro WFM administrators to resources that can help them.
Join the UKG Pro WFM Discussion Group
Connect with peers and product experts and keep up with all things related to your solutions.
User Adoption Toolkits
Browse through our Adoption Toolkits to get acclimated with your UKG Pro solutions.
UKG Support Model Overview
Learn how our customer-centric support model works.
Support Quick Reference Guide
Our Community Quick Reference Guide provides invaluable support information.
UKG Service Request Customer Resources
Helpful resources that break down Service Requests and what you need to know.
UKG Pro WFM Trust Site
Monitor the status and subscribe to receive critical communications about your solution.
Quickly get up to speed with these resources: