UKG Pro Workforce Management Administrator Getting Started Resources

We're excited to help you make the most of your UKG Pro Workforce Management™ (formerly known as UKG Dimensions) solution with the confidence you need to succeed. We know there's a lot to learn, so we've compiled these resources so you can hit the ground running.

First things first — get connected in Community

Once in UKG Community, you'll have access to training, knowledge articles, product information, online peer discussions, networking groups, and, when you need it, access to your support team.

Get up to speed quickly with these fundamental resources

Explore the Learn About UKG Pro WFM page in Community to access a treasure trove of resources designed to quickly boost your knowledge, helping you get up to speed in no time.

Visit the Learn About UKG Pro WFM page to:

  • Use the Library for documentation, upcoming events, and more
  • Stay informed with UKG Pro WFM release information
  • Explore mobile resources for administrators
  • Prepare for a successful year-end
  • Participate in discussion groups, access learning materials, and more

Jumpstart your knowledge with Training

UKG Pro WFM works best for you and your people when you're confident using it. Our training and educational resources are designed to improve your skills and increase your comfort level with various features and functionality.

Put UKG Pro WFM to work for you

Here are a few of our favorite courses to help you get started. To access these courses, you can click below or go to the Learn About UKG Pro WFM page. From there, click on Training Overview > University > Training > Courses, then search for the course by its name and language to see the available options.

Foundations and Concepts:

Using Basic Schedules:

Solution Maintenance:

Reporting:

You can also refer to the UKG Pro Workforce Management Course Catalog to explore all our training opportunities.

Your Partner for Life Resources

Get an introduction to the teams and resources available to help you achieve success with your solution.

UKG Pro WFM New Administrator Checklist

Our checklist guides new UKG Pro WFM administrators to resources that can help them.

Join the UKG Pro WFM Discussion Group

Connect with peers and product experts and keep up with all things related to your solutions.

User Adoption Toolkits

Browse through our Adoption Toolkits to get acclimated with your UKG Pro solutions.

UKG Support Model Overview

Learn how our customer-centric support model works.

Support Quick Reference Guide

Our Community Quick Reference Guide provides invaluable support information.

UKG Service Request Customer Resources

Helpful resources that break down Service Requests and what you need to know.

UKG Pro WFM Trust Site

Monitor the status and subscribe to receive critical communications about your solution.

Quickly get up to speed with these resources: