Configure Background Check Integration

Recruiting can request candidate background checks directly from a number of third-party partners. Administrators configure this integration in Settings.

Most companies require background checks and drug screens on potential hires to reduce the risk of a bad hiring decision. Recruiting integrates with more than 20 partners who can provide background checks.

When this integration is activated, recruiters and hiring managers can request a background check for a candidate, from the Actions menu of an Opportunity's applicant list or from the applicant detail page. When you request a background check, Recruiting connects you to the selected background check provider so you can select a specific screening service. The provider emails the candidate so they can provide more information. When the background check is complete, the results are available in Recruiting.

To use this integration, your organization must purchase a contract with one of the available background check providers. You also need to access the provider's site to configure account settings, security settings, service package visibility, and so on.

Note:

In order to limit access to the service, your background check provider might request the names and email addresses of people in your organization who are authorized to order background checks. You can view a list of Recruiting user names and email addresses, and export the list to a CSV file, in Settings > Users and Logins.

Navigation: Settings > Integrations

  1. Expand the Background Checks section, and set Enable Background Checks to On.
  2. Select your background check provider from the list.
  3. Select Save Background Check Settings.

    Note:

    To require background checks for candidates before hiring, or at a specific step of your recruiting process, add a prerequisite to the appropriate step in Settings > Recruiting Processes.

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