Configure Move Reasons and Close Reasons for Recruiting Processes

Recruiters and hiring managers can specify a reason for moving a candidate between recruiting steps, or when closing an Opportunity. Recruiting Administrators configure the list of available reasons.

A Move Reason indicates why a candidate was hired or declined. For example:

Candidate Withdrew
Job Cancelled
Not Qualified
Meets Qualifications
Candidate Hired

If you change a Move Reason that has already been used for a candidate, that candidate’s Presence continues to show the old Move Reason. When you move them to a different Recruiting Process step and specify a different Move Reason, the candidate's Presence updates to show the new Move Reason.

A Close Reason indicates why an Opportunity was closed. For example:

Budget Not Approved
Filled
Hiring Freeze
Not Required

Move Reasons and Close Reasons cannot be deleted, but you can deactivate them. If needed, you can reactivate a Move Reason or Close Reason that has been deactivated.

Navigation: Settings > Recruiting Processes

Expand the Move Reasons list.
Select Add a new move reason to add a new item to the list. Then enter the reason text for the new item.
Add more reasons as needed, or edit the existing reasons:
- To edit an existing reason, edit its label text.
- To deactivate a reason, select its Deactivate link.
When you have finished, select Save Move Reasons.
Expand the Close Reasons list.
Select Add a new close reason to add a new item to the list. Then enter the reason text for the new item.
Add more reasons as needed, or edit the existing reasons:
- To edit an existing reason, edit its label text.
- To deactivate a reason, select its Deactivate link.
When you have finished, select Save Close Reasons.