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The UKG Community™ helps you find answers quickly, stay up-to-date, and get help from knowledgeable peers and UKG experts. Check out this growing collection of resources to explore all that the UKG Community has to offer. Let's learn, grow, and innovate together!

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Access and Registration

Type: FAQ

Learn about the new UKG Community access strategy and how to self-serve permissions in your organization.

Community Experience

Type: Website

Take a virtual tour of the new neighborhood and explore what you can do.

Type: Guide

Provides an overview of the areas of Community, including the home page, search, discussions, posts, members, profiles, groups, ideas, knowledge articles, and account management.

Type: FAQ

This FAQ provides the most frequent questions we receive about the UKG Community - a space where our customers, UKG teams, and partners connect and learn together.

Type: Guide

Provides details and step-by-step instructions on searching the UKG Community, communicating with other members, exploring Discussion Groups, and registering for events.

Type: Job Aid

Locate and attend virtual Peer-to-Peer calls where we invite a customer to share a case study on how they use solutions. You can find upcoming Peer-to-Peer Calls on the Events page in the UKG Community.

Quick UKG Community Navigation Overview

Type: Video

UKG Community Overview and Navigation Webinar

Type: Video

Case Creation and Management

Type: Job Aid

Provides an overview of the steps customers take to create and manage cases in the UKG Community site.

Service Requests

Type: Job Aid

Provides an overview of the steps customers take to create and manage service requests in the UKG Community site.

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